Robert Chew – Corporate Trainer
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More About Robert
A culturally savvy, passionate, dedicated coach and mentor, and thought leader, Robert has over 30 years of professional experience in many disciplines including organization transformation, operational excellence, employee engagement, talent development, business continuity, business process improvement, enterprise-wide learning, strategic quality planning and implementation, service excellence, managing for customer satisfaction, engineering, materials planning and procurement, and risks management. Prior to becoming consultant trainer, he was Director Performance Management with a top-tier US$3.6B supply chain global solutions organization.
Robert provides coaching and mentoring to management and across all levels of employee and functions. He has helped clients in a range of industries including retail apparel & fashion, FMCG, hospitality, supply chain global logistics, semiconductor manufacturing and electronics with several projects involving the development of roadmap for organizational transformation geared towards attaining business excellence.
Robert is obsessed with achieving gold standards for customer service excellence and is committed to helping organizations and individuals who can benefit from his domain knowledge, expertise and skills.
Facilitating perpetual planning for continual improvements at all fronts with particular emphasis on monitoring and evaluation across key performance dimensions, he has delivered a White Paper on Changing the Operating Landscape and Meeting The Competition Head On. In his earlier career, he has also helped a US global service organization become the first in Singapore to be ISO and GDP (Good Distribution Practice) certified in support of the fast growing pharmaceutical, healthcare and medical devices industry.
Robert has also taught for an MNC management development programme at the NUS Business School and has personally coached MBA students from the S P Jain Centre of Management while they were on attachment to Singapore.


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